Why Snapchat Permissions Not Working [Solved] 2023

Do you know why Snapchat’s permissions are not working?

You need to allow Snapchat permissions such as camera, microphone, location, number, contacts, storage, and more when you first create an account.

The permission that you granted will allow you to use your device’s camera, microphone, and other features while taking photos and videos.

But for some reason, users can’t grant any permissions on Snapchat, which is causing huge trouble for them to use the app.

Today we will talk about how to grant all permissions on Snapchat if you are having trouble doing it. In this way, it will be easier for you to use your Snapchat account in a simple way.

Quick Answers:

To enable camera access on Snapchat, you need to go to your device settings and open the Snapchat app to allow Snapchat to use your phone camera. Similarly to that, you can also turn on other permissions like storage, contacts, location, microphone, telephone, and call logs from your phone settings. Snapchat will automatically ask you to grant permission when you first make an account. However, if you disregard the permissions, you will have to manually enable it later. You can even disable any permissions that you don’t want to grant to Snapchat easily.
Allowing the microphone and camera access on Android and iPhone is done from the device settings.

Why are Snapchat permissions not working?

When you create an account on Snapchat, it will ask you to grant permission for a camera, microphone, storage, and more.

This is necessary so that you can take a snap or picture and record your voice in a video.

If you are having any issues with the camera, microphone, storage, or locations, then you first need to check for permissions.

Besides that, there are other various reasons why Snapchat permissions do not work on iPhone and Android.

Issue 1: Snapchat camera not working

Users can’t allow Snapchat to access their cameras for some reason.

If you can’t allow Snapchat to access your device’s camera, then you won’t be able to take a picture, snap, or video on Snapchat.

Whenever you try to use the Snapchat camera, it will show you either an error message or ask you to grant permission.

This is why you need to allow camera access in the settings for Snapchat, which will activate the camera feature in the app.

For that, simply go to your device settings and open the “Snapchat” app.

Thereafter, you need to select the “Permission” option and choose the “Camera” feature.

At last, allow camera access on Snapchat on your iPhone and Android devices.

Issue 2: Snapchat contacts not working

When you sync contacts on Snapchat, it will show you the account from your contacts.

If you want to add someone from your device contacts, then you must sync contacts on Snapchat.

But before that, you have to activate its permission in your phone’s settings area.

When the path for contacts is open, then it will be easier for you to sync contacts on Snapchat.

However, if you don’t allow Snapchat to use your contacts, even though you sync your contacts, it won’t work.

You can’t find people on Snapchat using your contacts if there is no permission granted for the Snapchat system.

Issue 3: Snapchat location not working

Snapchat uses your location to show you the exact address in their “Snap Map.”

The snap map is the place where you can find the current location of your friends who are on your friend list.

When you are having a party and want to invite your Snapchat friends, you can share your real-time location or address.

Therefore, if the Snapchat location is not working or is incorrect, check the permission for “location” in your mobile settings.

You need to know that Snapchat also shows your location in the “Snap Map” even though there is no permission allowed.

Issue 4: Snapchat Microphone Not Working

If the microphone is not working in Snapchat, then you need to check for its permission in the settings.

As I said earlier, you can use your Snapchat microphone while recording a video if you haven’t allowed it on your device.

Snapchat doesn’t have its own microphone recording feature in the app but rather uses your device’s microphone.

The same microphone not working on the Instagram issue is also because of blocked access.

Until you open the path for Snapchat to connect with your mobile microphone, you can’t use it at any cost.

To turn on the microphone on Snapchat, you need to go to your mobile settings and access the Snapchat app. The next step is to locate the ‘Microphone’ option and toggle it on to enable it.

Issue 5: Snapchat Phone Number Not Working

If you are contacting someone in Snapchat from your device contacts, then you have to first sync it.

It will help you auto-fill your phone number whenever you are registering a new Snapchat.

Similarly, allowing phone permission even helps to adjust audio automatically while in a video call or audio call on Snapchat.

In this way, you won’t face any trouble calling on Snapchat if you have already enabled permission for it.

Issue 6: Snapchat call log not working

The call log is necessary if you are considering calling your mobile number in order to verify your identity during registration.

You don’t actually need to allow ‘call log’ permission on Snapchat unless you have another new account.

So, it’s up to you whether you want to grant call log authorization for Snapchat or not.

But if you want to avoid any issues in the future just because of the call log, you can enable it right from your account settings.

Issue 7: Snapchat memories and storage not working

Snapchat memories won’t show up or load if you don’t grant storage permission on Snapchat.

The memories section is like a storage area in Snapchat that will save your snaps, pictures, or videos within the app.

It also shows you the pictures and videos in your device’s gallery or camera roll so that you can use them for uploading stories and sending them as a snap.

Besides, you can use your snap from memories, later on, to send them to your friends and post them on your Snapchat story.

Therefore, fix Snapchat memories not loading or opening issues by enabling the “Storage’ permission for Snapchat.

How do I fix the Snapchat permissions not working issue?

You can solve the Snapchat not working issue with the help of various methods on your device.

1. Check your Internet connection

If Snapchat permissions are not working, then you have to first check your internet connection.

You can easily enable Snapchat permissions from your phone settings without the internet, but Snapchat also has to connect with it.

If the Snapchat system can’t connect the path between your device and its server, then you will face an issue.

Therefore, make sure that you are connected to a stable internet connection when you are allowing permissions.

If there is an issue with your connected Wi-Fi, then you can also use mobile data for some time.

2. Allow Snapchat permissions

After checking your device’s internet connection, you now need to give permission to the Snapchat app.

As I said earlier, if you haven’t given permission when creating an account, then you can do it later on.

Grant Snapchat Permission on Android Phones

  1. Open your phone’s settings.
  2. Tap on “Apps” and then tap on “Manage Apps.”
  3. Now, locate and open the “Snapchat” app.
  4. Thereafter, select the “Permissions” option.
  5. Next, enable permissions for all available features.

Grant Snapchat permission on your iPhone

  1. Go to your iPhone’s settings.
  2. Scroll down to the bottom and tap on the “Snapchat” app.
  3. Now, toggle on permissions for the camera, microphone, location, storage, and more.

3. Clear Snapchat Cache Data

The system cache is another reason why you can’t grant permission for Snapchat.

If you have already opened the permission path for Snapchat but it’s not working, then you should look at the cache data.

When the system recalls the old data over and over again instead of storing a new one, then giving permission won’t do the job.

So, first, clear the cache on Snapchat, and then only move to enable permission.

This is how you can clear the Snapchat cache on Android and iOS.

  1. Open the Snapchat app on your device.
  2. Tap on your “Bitmoji” avatar, which you can find in the top left corner.
  3. Now, tap on the “gear” icon that is located on the upper right side.
  4. Scroll down to the bottom and then select the “Clear Cache” option.
  5. At last, tap on the “Clear” black button to clear the cache.

4. Check the Snapchat System Server

There can be an issue with the Snapchat server from time to time.

When the Snapchat server is down, you can’t use any of the features within the app.

The best way to deal with that issue is to examine the server to see whether it’s working or not.

saying that there is a website called “DownDetector” that shows the current status of the Snapchat server.

If anything goes wrong in the app, then it will make a list of it so that people will understand the main cause behind the Snapchat app not working.

In this way, you will know whether you have to wait until the issue is fixed or go after other solutions to fix it.

5. Update Your Device Security Patch

Since Snapchat uses the phone feature to connect with its server, there should be an updated version of the OS on your device.

The camera, microphone, GPS, storage, contacts, and call log are all part of your mobile phone.

If these features are not using the latest version, then it will also cause issues with Snapchat’s permissions.

Therefore, the best way to get rid of that issue is to update your device’s security patch to the latest version.

Don’t do anything wrong with your device’s OS; simply look after the new update to see whether it can be done or not.

6. Update the Snapchat app

After updating your phone’s security patch, you now need to update the Snapchat app.

Snapchat should be compatible with the latest version of your device’s OS so that they can work together.

If one has a fresh version and another is still using the old version, then it will cause issues during the work.

Update the Snapchat App on Your Android Device

  1. Open the “Google Play Store” on your device.
  2. Tap on the “Manage Apps” option from your profile area.
  3. Now, tap on the “Updates Available” tab from the top side.
  4. Next, look after the Snapchat update in the list.
  5. At last, update the app if there is a new version available.

Update the Snapchat App on Your iPhone Device

  1. Open the “App Store” icon.
  2. Tap on your profile icon from the top.
  3. Go to the available updates section.
  4. Locate the Snapchat app and update it.

7. Restart Your Mobile Phone

You can also restart your phone if you are having trouble with Snapchat permission.

Some of the time, the internal bug in your device can also cause issues with all your installed apps.

It won’t be solved unless you restart your device in a proper way.

Remember, restarting your Android or iOS can also solve other minor issues with the phone.

8. Logout and Login Snapchat Account

The app system can be corrupted if there is an internal bug in the app.

When you link your account with any third-party tools or apps, it can inject viruses and bugs into your app.

This will give you trouble unless you completely get rid of it properly.

Therefore, you can try logging out and logging back into your Snapchat app.

  1. Access your Snapchat account on your device.
  2. Go to your account profile by tapping on your avatar from the top left corner.
  3. Now, access your account settings from the top-right corner.
  4. Go to the last side of your settings and tap on the “Log Out” option.
  5. Now, you can log out of your account and log back in.

9. Reinstall the Snapchat app.

If you are still having problems with Snapchat permissions not working on your device, you can delete the app and download a fresh version.

There can be an issue with the internal system of your account that needs to be wiped out completely.

In case Snapchat starts to act weird and gives you issues from time to time, then reinstall the app.

For that, remove Snapchat permanently from your phone and download the latest version.

10. Contact Snapchat Customer Service

You can also contact Snapchat’s customer support team and state your issue regarding the permission.

If you’ve tried out all the possible methods I’ve mentioned above but they still haven’t solved the issue, do reach out for help.

Simply go to their help center, state your problem briefly, and get a response from it.


The most important thing in the Snapchat app is to grant permission when you start using your account. It will help you take a snap, selfie, picture, and video in the app easily and without any trouble. However, if you refuse to grant Snapchat permission, you will be unable to use your account.